Reference

Privacy Policy for Your 69cuan Account

We keep your account data limited to what is needed for access checks, message replies, and record keeping, so privacy requests stay tied to the right profile.

Account dataDevice checksLocal lawDANA, OVO, GoPay, QRIS

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How We Handle Privacy Data

69cuan Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We treat privacy as part of account handling, not as a separate afterthought. When you create, recover, or update an account, we may store your name, phone number, email, device type, browser, IP address, and login time so we can verify requests and keep the right

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record attached to you. If you use DANA, OVO, GoPay, or QRIS, we keep the transaction reference only for matching and dispute checks, not for unrelated contact. Access to any service or eligibility check depends on local law and is available only where local law permits.
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If you ask for a correction or deletion, we first confirm the account and then process the request through the same contact path.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST CHANNELS

Privacy Help Channels and Hours

If you want to ask about a correction, access request, or deletion step, we keep the path simple: WhatsApp, email, or site chat. We ask for an account check before we share or change anything, and we keep the thread tied to the same request so you do not repeat the same details twice. Our team replies every day from 08:00 to 22:00 WIB, whether you write from Semarang or another city.

Team online

WhatsApp Request

Send a privacy request by WhatsApp during 08:00-22:00 WIB. We confirm the account first, then tell you the next step for access, correction, or deletion without making you repeat the same details.

Email Record

Use email when you want a written trail for a data change or access request. We reply with the verification step, the fields we need, and the time we expect to continue the case.

Site Chat

Open site chat for quick questions about cookies, login records, or stored contact data. If the request needs more checks, we keep it on the same thread and reply in the same hours.

HANDLING RULES

Data Handling Across Your Account

Across the policy flow, we collect only the data needed to run access, protect the account, and answer a request.

What We Store

We store the name, phone number, email, device type, browser data, IP address, and message history that are needed to confirm your account and answer a privacy request. We do not keep extra fields just for display.

Cookie Controls

Cookies remember your session and consent choices so the site does not ask the same thing on every page. On Android Chrome, tap menu > Settings > Site settings > Cookies if you want to clear stored consent.

Account Security

When you change a phone number, email, or login device, we ask for a fresh check before we update the record. That step helps us stop unauthorised access and keeps the right data tied to your account.

Payment References

If you use DANA, OVO, GoPay, or QRIS, we keep the transaction reference only to match the entry with the right account and settle a privacy question. We do not use those details for unrelated messages.

Retention Window

We keep privacy records only as long as needed for account security, dispute handling, and local-law duties. After that period, we limit the record or remove it from active use where the law allows.

Change Requests

For access, correction, deletion, or consent changes, send us the request through WhatsApp, email, or site chat. We verify the account first, then carry the change out and confirm what we changed.

Common Privacy Questions and Answers

These questions cover what we store, how you can correct it, and how the request process works after you contact us. We keep the replies tied to your account record, not a public list, and we use the same WhatsApp, email, and site-chat paths for every request. If a step depends on local law, we say so clearly and handle it only where local law permits.

We keep the name, contact details, device type, IP address, login time, and message thread needed to run the account and answer your request. If a field is not needed, we do not ask for it.

Cookies keep your session stable and save language or consent choices, so you do not repeat the same step on every visit. On Chrome or Safari, you can clear stored data from browser settings at any time.

Yes. Send the new detail through WhatsApp, email, or site chat, and we will ask for a fresh account check before we update the record. That protects you from unwanted changes.

We keep privacy records only for the period needed for account security, dispute handling, and local-law duties. After that, we limit the record or remove it from active use where the law allows.

If you use DANA, OVO, GoPay, or QRIS, we keep the reference tied to the right account and the specific request. We do not turn those references into marketing messages or unrelated contact lists.

Send the request through WhatsApp, email, or site chat and tell us whether you want access, correction, deletion, or a consent change. We verify the account first, then respond with the next step.

Yes, you can ask us to stop using consented contact details for non-essential messages. We still keep the record needed for security or local-law duties, and we can explain what remains on file.

Privacy Policy for Your 69cuan Account

Privacy Help Channels and Hours

WhatsApp Request

Email Record

Site Chat

Data Handling Across Your Account

What We Store

Cookie Controls

Account Security

Payment References

Retention Window

Change Requests

Common Privacy Questions and Answers

01 What data do you collect from my account?

02 Why do you store cookies and device data?

03 Can I change my phone number or email?

04 How long do you keep privacy records?

05 Do you keep DANA, OVO, GoPay, or QRIS references?

06 How do I ask about access or deletion?

07 Can you stop using my consented contact details?

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